General Information
The biscuits will last for approximately 12 weeks from the event date/order date, as long as they are individually packaged in a heat sealed food grade cello bag (all biscuits come individually sealed in a food grade cello bag as part of your order unless otherwise specified).
Usually our biscuits are vanilla. For certain occasions we may use gingerbread, such as for Christmas biscuits. Chocolate and gingerbread biscuits are available on request, but these are usually slightly more expensive as they take a longer time to make.
The best way to keep the biscuits fresh is to keep them in the bags that they are supplied in. Alternatively, once open, you can keep them in an air tight container.
Our biscuits vary in size and a measurement is provided for each one as part of the description on the website. For custom orders the size of the biscuits forms part of the discussion and contract.
All measurements provided are approximates, and measured from the largest part of the cookie cutter.
As all of our biscuits are lovingly handmade there may be variations in colour and design. The images on our website are a guide and colours or designs may vary.
For bespoke favours or large orders we cannot guarantee exact colour or design matches, although we will do our best to ensure they are perfect.
We have your permission to use any logo or artwork sent to us for printing and icing and these may appear on the website as examples, or on our facebook page.
Due to the labour required to make all of our beautiful biscuits, and to ensure that we maintain an excellent standard, we do not offer any discounts on our biscuits.
Full payment is required to confirm your booking, and your place in our calendar is not confirmed until full payment has been made. Payment via direct debit is preferred for custom orders.
Prices
Prices start from $2.00 per biscuits for our smallest biscuit and vary depending on size and how elaborate the design. As a general guide:
- Small: $2.00 to $5.50 per biscuit
- Medium: $3.50 to $6.50 per biscuit
- Large: $5.50 to $8.50 per biscuit
- X-Large: $8.50 to $12.50 per biscuit
This is a general guideline as biscuits don’t always fit neatly into categories. Prices depend on both size and complexity of design. Once your requirements are confirmed we can send out a quote for your perusal.
We hand make each and every biscuit from ingredients sourced in Australia. We take time to ensure the quality of each biscuit, and as we mainly use royal icing it takes more time to decorate each biscuit. We believe that our biscuits are worth what we charge.
Shipping
We are able to organise delivery of your order at an agreed date and time, for a charge of $15 to $50 depending on location. Please be aware that once orders are delivered we are no longer liable for the condition of the order.
We are able to post your order via Australia Post. We ship the order with the biscuits individually bagged and sealed. We can also place the biscuits into gift boxes (either individually or grouped) prior to sending. All the biscuits are protected with layers of bubble wrap and packing in order to protect the biscuits, however there is no insurance that the biscuits will arrive undamaged.
We are unable to guarantee a delivery date but we are happy to offer express post (1-3 business days) or parcel post (3-7 business days). Delivery times vary depending on location. Timings are an estimate as per the Australia Post website, but can vary especially at busy times such as Christmas.
By paying for shipping on any orders you understand and agree to accept the risk of broken biscuits, late arrival or lost shipment; we will not be held liable or offer any refunds under these circumstances.
Customised & Corporate Orders
For one design – 24 biscuits.
For multiple designs – 12 biscuits of each design (minimum 2 designs).
Full payment is required to confirm your booking, and your place in our calendar is not confirmed until full payment has been made. Payment via direct debit is preferred.
Yes we are.
We recommend ordering your biscuits as soon as possible as our calendar does get booked up. We do not accept orders more than 6 months out. All orders need to be confirmed no more than 2 weeks before the event date.
Depending on our availability and your requirements we can discuss biscuit orders up to 3 days before your event, however if you order within 10 days of your event date there may be a 20% late order surcharge on top or our normal prices.
Dietary & Nutritional Information
The biscuits contain eggs.
There are no nuts in the biscuits but as there are nuts present in the kitchen we cannot guarantee that the biscuits are nut free.
We are able to provide gluten limited biscuits on request with a 10% surcharge. Please be aware that although we use gluten-free flour the biscuits are classified as gluten limited biscuits as we can’t guarantee the kitchen is free from gluten.
The biscuits are suitable for vegetarians but not vegans.
At this stage we do not make vegan biscuits. If you have pre-made vegan biscuits, we are happy to discuss the option of decoration for a custom order.
Energy - 555kj/average 30g serving or 1850kj/100g
Protein - 1.8g/average 30g serving or 6.1g/100g
Fat (total) - 4.5g/average 30g serving or 15.1g/100g
Fat (saturated) - 1.5g/average 30g serving or 5.0g/100g
Carbohydrate - 20.7/average 30g serving or 69.1g/100g
Sugars - 12.3g/average 30g serving or 41.1g/100g
Sodium - 57mg/average 30g serving or 190mg/100g